Rivian is an American electric vehicle manufacturer that produces consumer trucks and SUVs as well as commercial vans. As a senior manager on the Enterprise and Fleet Digital product team, I was responsible for multiple web and mobile applications utilized by service, customer support, and facilities product management.
Senior UX Manager, Enterprise & Fleet at Rivian
June 2020 - April 2023
The nature of this work is confidential and cannot be published. Work examples available on request.
FleetOS Service Overview Dashboard
Building a unified platform to manage service and support across Rivian’s growing fleet. Optimized for scaling service and support for Rivian and mixed fleets to maximize uptime and minimize costs to fleet managers.
Creating a centralized facilities project management platform to optimize workflows around identifying, designing, building, and operating Rivian’s physical locations.
Video and images courtesy of Rivian - edited by Justin James.